SHIPPING AND RETURN POLICY FOR CLINICS

Welcome to RE-DOX SKIN LAB, your trusted skincare supplier for professional clinics. Please review our shipping and return policy designed exclusively for clinics.

FREE STANDARD SHIPPING AUSTRALIA WIDE:

RE-DOX SKIN LAB offers FREE STANDARD SHIPPING AUSTRALIA WIDE on all clinic orders.

Return Policy:

For Product Returns due to Change of Mind:

  • Items must be returned within 14 DAYS of receiving the order.
  • Items must be in their original packaging with no signs of use or damage.
  • Return postage will be at the clinic's cost and in accordance with prices set by Australia Post.

For Faulty Products:

  • Re-Dox must be notified within 7 DAYS of receiving the item.
  • Contact us at info@redoxskinlab.com.
  • Please send us a picture of the damaged product.
  • We will promptly issue a full refund or an exchange at no extra cost.

Refund Process:

  • All refunds will be processed back to the original form of payment.

Thank you for choosing RE-DOX SKIN LAB as your skincare partner. If you have any questions or require further clarification, please contact our dedicated clinic support team at info@redoxskinlab.com

ALL REFUNDS WILL BE PROCESSED BACK TO ORIGINAL FORM OF PAYMENT.

 

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