Do you ship overseas?

  • Yes, please contact us to arrange an estimate for shipping costs to your location, internationally.

When will my clinic's order ship?

  • We ship within one business day of payment processing (except Saturdays, Sundays & Public Holidays). Orders are shipped via Australia Post and can take 2-7 business days to arrive.

How long does shipping take?

  • Shipping times vary, but it can take up to 2-7 business days. Use the tracking number to check shipment status. If not arrived, contact us at info@redoxskinlab.com.

Can I cancel an order once shipped?

  • Unfortunately, once with the carrier, wait for the product to arrive and proceed with the Returns process.

Can I change the shipping address?

  • If shipped, we can't change the address. You may redirect the parcel with Australia Post upon notification of dispatch.


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