SHIPPING AND RETURN POLICY FOR CLINICS
Welcome to RE-DOX SKIN LAB, your trusted skincare supplier for professional clinics. Please review our shipping and return policy designed exclusively for clinics.
FREE STANDARD SHIPPING AUSTRALIA WIDE:
RE-DOX SKIN LAB offers FREE STANDARD SHIPPING AUSTRALIA WIDE on all clinic orders.
Return Policy:
For Product Returns due to Change of Mind:
- Items must be returned within 14 DAYS of receiving the order.
- Items must be in their original packaging with no signs of use or damage.
- Return postage will be at the clinic's cost and in accordance with prices set by Australia Post.
For Faulty Products:
- Re-Dox must be notified within 7 DAYS of receiving the item.
- Contact us at info@redoxskinlab.com.
- Please send us a picture of the damaged product.
- We will promptly issue a full refund or an exchange at no extra cost.
Refund Process:
- All refunds will be processed back to the original form of payment.
Thank you for choosing RE-DOX SKIN LAB as your skincare partner. If you have any questions or require further clarification, please contact our dedicated clinic support team at info@redoxskinlab.com
ALL REFUNDS WILL BE PROCESSED BACK TO ORIGINAL FORM OF PAYMENT.